Website Care
Looked after, every month.
Updates tested before they go live, backups you will never need to think about, monitoring that notices before you do, and someone to call: website maintenance, done as a monthly plan.
A website is not finished. It is running.
Things change underneath it every week.
The software updates. The plugins update. Browsers change. Somebody tries the login page a thousand times from an address in another country. A site that was perfect on launch day drifts, and the drift is invisible until the day it is not.
A care plan is the quiet work that stops the drift: patches applied and tested, backups taken and checked, the site watched around the clock, and small changes made when you need them. It costs less than fixing one serious problem.
What you get.
The contents are shaped to the platform. This is the usual set.
- Updates, testedPlatform, theme and plugin updates applied on a copy first, then live, so an update never breaks the site in public.
- Daily backupsKept off the server, checked regularly, and restorable in minutes if they are ever needed.
- Security monitoringFirewall, login protection, malware scanning and the certificate that keeps the padlock showing.
- Uptime monitoringChecked every minute; if the site goes down, I know within moments and act.
- Monthly health checkSpeed, broken links, forms, search errors and Core Web Vitals reviewed and fixed.
- Time for changesAn allowance each month for the small jobs: new photos, prices, a page, a tweak to the wording.
- Search Console watchIndexing errors, security warnings and ranking shifts caught early.
- Hosting managedSet up and looked after on your behalf, in an account you own.
- Someone to callA person who knows the site, not a ticket queue.
How it works.
Set up, then quiet.
The first month puts the safety net in place: backups, monitoring, security and a baseline health check. After that, most months you will hear nothing except the report, which is exactly how it should be.
- Onboarding review of the site and hosting
- Monitoring and backups switched on
- Monthly report in plain English
Kept fast as well as safe.
Speed decays: images get uploaded at full size, plugins add weight, caches fill. The monthly website maintenance check catches it. Your PageSpeed scores on month twelve should look like month one.
- Core Web Vitals checked monthly
- Images and caching kept in order
- Fixes included, not quoted
Changes when you need them.
Send the new menu, the new prices, the photos from the refurbishment, and they are on the site within the agreed time. Small changes are included; bigger jobs are quoted first.
- Monthly allowance for small changes
- Agreed turnaround for requests
- Larger work scoped and quoted separately
What it prevents.
A short list of expensive things.
- The hacked siteAn unpatched plugin is the most common way in. Updates, applied promptly, close the door.
- The lost siteHosts fail and mistakes happen. A tested backup turns a disaster into an inconvenience.
- The slow siteA site that loses a second a month loses customers with it, and Google notices.
- The broken formForms stop working quietly. The monthly check sends a test and makes sure it arrives.
- The expired certificateA padlock that disappears takes trust with it. Renewal is monitored.
- The out-of-date pagePrices from two years ago and a Christmas opening-hours banner in March. Changes get made.
Care in practice.
The Plymouth College and Hog Roast Catering sites are the kind of WordPress builds a care plan keeps healthy. If speed has drifted, how to test your own site in two minutes will tell you.
Often paired with.
Web Design
Bespoke, responsive websites designed around your customers and what you want them to do.
Learn more about web designWebsite Redesign
Keep what works, fix what doesn’t, and relaunch a site that is faster and easier to find.
Learn more about website redesignEcommerce Websites
Online shops built to be found, trusted and bought from.
Learn more about ecommerce websitesSoftware Development
Custom web tools, WordPress plugins and integrations when a standard site isn’t enough.
Learn more about software developmentCopywriting
Clear website copy that answers the questions your customers are already asking.
Learn more about copywritingCare plan questions, answered.
Software and plugin updates (tested before they go live), daily backups kept off-site, security monitoring, uptime monitoring with alerts, a monthly speed and health check, and an allowance of time for small changes such as new photos, price updates or a new page. The exact mix depends on the platform and how often you need changes.
A hand-coded site has no plugins or CMS to update, so its care plan is lighter: content changes, monitoring, backups, SEO checks and someone to call. WordPress sites need more active maintenance because the software and plugins update constantly.
Monitoring usually tells me before you notice, and a backup from the night before is always available. Fixing problems that arise from updates or hosting issues is part of the plan; larger new features are quoted separately.
Yes. Ad hoc changes are quoted per job. A care plan works out better value if you need something most months, and it includes the monitoring and backups that ad hoc work does not.
I can recommend and set up hosting that suits the site, and I manage it as part of the plan. The hosting account is in your name, so you are never tied to me for it.
No. Care plans are monthly and can be paused or stopped with a month’s notice. Most clients stay because it is cheaper than the problems it prevents.
Ask about a care plan.
Tell me what the site is built on and roughly how often you need changes. I’ll suggest a website maintenance plan that fits.
- 1You send a few lines.What the business does and what the website needs to do.
- 2I reply, personally.Usually the same day, with questions and a time for a call.
- 3You get a written proposal.Scope, stages and price for exactly that. No obligation, no hard sell.
Monday to Sunday, 9am to 9pm. You talk to me, not an account manager.